Customer Service
via WhatsApp
Connect with your customers the way they want.
Instant messaging app usage continues to grow, up 18% since 2018.
Instant messaging app usage continues to grow, up 18% since 2018.
Consumer Promotion
Entry Platform
Engage consumers in promotions by giving them a new easier way to enter!
Trade Intelligence
& Audits via WhatsApp
Collect your field data using WhatsApp for accurate real time data processing and analysis. Automate product, brand and merchandiser processes in trade for enhanced controls tracking and efficiency.
Connecting the dots...
Shift Interactive is focused on accelerating technology enabled marketing, customer service and commerce. Our SocialHive SaaS platform connects customers and businesses on WhatsApp and all the popular Messenger services.
Using conversational AI and APIs we build virtual agents that automate and integrate customers with internal teams to enhance the service experience while driving operational efficiencies.
CUSTOMER SERVICE VIA WHATSAPP
Use conversational AI to deliver demonstrably better customer service through messenger apps and your website while cutting costs!
CUSTOMER SERVICE VIA WHATSAPP
Use conversational AI to deliver demonstrably better customer service through messenger apps and your website while cutting costs!
CONSUMER PROMO ENTRY
PLATFORM VIA WHATSAPP
A flexible WhatsApp platform that can facilitate consumer promotion entry via various mechanics; Receipt, Unique Code, Location (Check-in), Image or Video
TRADE INTELLIGENCE
& AUDITS VIA WHATSAPP
A trade audit system fully automates the process of data collection and in trade merchandiser processes using only WhatsApp! Our back end provides real time reporting and internal alerts to specialized teams for critical variances.
CONSUMER PROMO ENTRY
PLATFORM VIA WHATSAPP
A flexible WhatsApp platform that can facilitate consumer promotion entry via various mechanics; Receipt, Unique Code, Location (Check-in), Image or Video
TRADE INTELLIGENCE
& AUDITS VIA WHATSAPP
A trade audit system fully automates the process of data collection and in trade merchandiser processes using only WhatsApp! Our back end provides real time reporting and internal alerts to specialized teams for critical variances.
